logo MyStake

Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our site.

Eligibility Requirements

To use our services, you must meet certain eligibility requirements. Users must be of legal age in their jurisdiction and meet the following conditions:

Minimum Age Requirements

You must be at least 18 years old to create an account or participate in any gaming activities on our platform. This age may vary based on your local laws, and it is your responsibility to ensure compliance.

Geographic Restrictions

Our services are intended for an international audience. However, certain geographic restrictions may apply. Users from countries where online gaming is prohibited are not allowed to register or play.

Account Registration Rules

All users must complete the registration process to access our services.

One-Account-Per-User Policy

You are permitted to maintain only one account on our platform. Operating multiple accounts is strictly prohibited.

Identity Verification and KYC

We may request identity verification (KYC) to ensure compliance with applicable laws. This verification process typically occurs before any withdrawal request can be processed.

Account Accuracy Obligations

Users must provide accurate and up-to-date information during registration. Any changes must be promptly updated in your account settings.

Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account.

Restricted Behaviour and Prohibited Activities

Users must engage in fair play and adhere to the rules of conduct.

Multi-Accounting and Fraud Prevention

The creation of multiple accounts, as well as any fraudulent activities, is strictly prohibited and may result in account suspension.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms. You must activate bonuses as outlined and comply with wagering requirements.

Wagering and Gameplay Conditions

Wagering requirements must be met before any withdrawal requests. The rules governing gameplay, including game-specific limitations, will be specified in the promotions or bonus details.

Bonus Abuse Prevention

Any manipulation or abuse of our promotional offers will lead to forfeiture of bonuses and potential account closure.

Deposits and Withdrawals

Verification Before Withdrawals

Users may be required to verify their accounts before processing withdrawals. This includes providing proof of identity, address, and payment methods.

Processing and Review Procedures

Withdrawal requests may take time to process depending on the payment method selected. Regular processing times will be communicated via our platform.

Responsible Gambling Expectations

We promote responsible gaming practices. Users are encouraged to set limits and monitor their gambling habits.

Self-Exclusion and Account Restrictions

Users can request self-exclusion from our services for a specified period. Accounts may also be restricted under specific circumstances for responsible gambling purposes.

Game Fairness and RNG Systems

We ensure fair gameplay through the use of Random Number Generators (RNG). Our game providers may undergo audits for fairness, ensuring a transparent gaming experience.

Technical Interruptions or Voided Gameplay

We strive for uninterrupted service, but may experience technical issues. Voided games may occur, and bets placed during these interruptions will be refunded.

Suspension or Closure of Accounts

We reserve the right to suspend or close any account that violates these Terms & Conditions, engages in fraudulent behavior, or for any reason deemed necessary at our discretion.

Intellectual Property and Platform Ownership

All content, branding, and materials on our platform are owned by us or licensed. Unauthorized use or reproduction is prohibited.

Limitation of Liability

Our liability is limited to the extent permitted by law. We are not responsible for any loss or damage related to your use of our services.

Modification of Terms

We may update these Terms & Conditions from time to time. Users will be notified of significant changes via the platform or email.

Contact or Support Guidance

For any inquiries or support, please contact our customer support team, available 24/7. We aim to address all queries promptly.

Applicable Licensing or Regulatory Oversight

Our platform operates under licenses issued by the Curaçao Gaming Authority. We do not hold a UKGC license, and users from the UK should be aware of this regulation.

By using our platform, you accept and agree to these terms. Thank you for choosing us, and enjoy your experience!